We had a great experience with the team at FirstPoint. My wife and I dealt mainly with Chris however the service from the team across the board was first rate. Quick turnarounds, timely responses to queries and a very thorough explanation of the process made what was initially quite an overwhelming exercise pretty straightforward for us first home buyers! I couldn’t recommend them highly enough.
19:46 13 Jan 20
Excellent professional service all the way. Jonathan was exactly what we were looking for. His product knowledge and understanding of the current market made our loan very straightforward and seamless. His attention to detail was second to none. If you’re looking for great advice and access to the most competitive rates definitely get in touch with FirstPoint!!
00:10 13 Jan 20
I had a great experience with the team at FirstPoint Mortgage Brokers. What seemed like a daunting task of buying my first property was made easy thanks to Jonathan Harris and the team. I could not have been more impressed. Always there to help and answer any questions or queries throughout the whole process, start to finish. I would happily recommend them to anyone looking for a broker in the future.
02:37 19 Dec 19
I've now had two experiences with FirstPoint - a refinance and an investment loan. First Point, and particularly working with Chris, has been fantastic to deal with managing all of the documentation and getting the best deal. Perhaps the best surprise was after 12 months I get a short note from Chris to say he has negotiated a better deal as part of an annual review - I wasn't expecting anything so to get a further few points off the locked in discount completely driven by FirstPoint being proactive was a nice outcome. Highly recommended.
05:04 07 Jan 20
We recently bought a new family home and had the pleasure of using Chris to source the new loan and also refinance the old loan which we wanted to keep for an investment property. Chris made the entire process so easy and helped every step of the way. Even though we changed banks, which we thought would be a hassle, it was all very simple and we ended up with a much better loan product and more importantly a house all our family loves! We’d have no hesitation in recommending Chris or his team to anyone looking for either a new loan or to refinance an existing loan. It’s shame that Chris isn’t also a removalist as I have no doubt that he would have made that easy as well!!
03:31 05 Feb 20
Jonathan Harris was very professional and great to deal with. We were kept informed every step of the way and everything explained to us. Jonathan got a great product for us in minimal time. Would not hesitate in recommending him at all.